Borgman Ford in Grand Rapids is excited to share with West Michigan truck and muscle car fans that the Ford F-150 and the Ford Mustang topped both of their segments in the 2020 J.D. Power Vehicle Dependability Study! Both of these vehicles serve as icons within Ford's lineup, whether it's for power, dependability, or style. These vehicles and many more also feature SYNC 3, a robust infotainment system which contributed towards their overall score. An article appearing in the Official Ford Media Center explains more about the J.D. Power award and what launched the iconic duo to the top of their lists this year. Check it out below:
Ford F-150, Mustang, SYNC 3 Propel Ford Motor Company To Top-3 Ranking In J.D. Power 2020 Vehicle Dependability Study
America’s best-selling truck and the world’s best-selling sports coupe have both received new accolades from customers. The Ford F-150 and Ford Mustang are J.D. Power’s 2020 Vehicle Dependability Study award recipients for large light duty pickup and sporty midsize car segments, respectively, helping to launch Ford Motor Company into a tie-for-third among all automakers. The SYNC 3 voice-activated communications system – available on all 2017 model year Ford cars, SUVs, light trucks and electrified vehicles – was a significant driver of the company’s six-spot improvement compared to 2019.“For us, high quality means more than a great experience in the first few months of ownership; it includes a great experience throughout a customer’s ownership journey, and these results affirm our commitment to building high-quality vehicles,” said Linda Cash, Ford vice president of Quality and New Model Launch Program. “This commitment now includes continuous improvements, like over-the-air-updates via WiFi, which keep SYNC 3 systems fresh.” Keep reading over on Media.Ford.com.
